The power of Wilco account managers lies in a combination of their professional skills and having a heart for the business, combined with an important feature: we have a preference for short lines. This means that you will deal with no more than two people while we are working on your order: your account manager and your order manager.
The account manager discusses the project, the conditions and the price with you, and the order manager comes in after the project has been properly defined and the order has been placed. He or she looks after the project intrinsically, has your interests at heart and acts as the link between the various stages of the project, meaning that you are involved with one person only. We have also considered back-up: in cases of illness or holidays, the order managers working in the same cluster are ready to take things over in no time at all, ensuring that the progress of your project will not be affected.